Resolve Cibil Disputes

A dispute can be raised if:

  1. 1Your personal information such as name, date of birth, pan number or residential address is not entered correctly.
  2. Your account information containing data such as previous loan status, date of last payment, outstanding amount and other such details can be questioned.
  3. Your personal information does not match with your account information.
  4. In case your account is reflecting more than once.

Before you raise a dispute, ensure that you are confident that an error has been made in your report. Now, let us have a look at the general process followed to solve a cibil related dispute.

  • Step 1 Raise a dispute by applying in the official website.
  • Step 2 Make a note of the reference number mentioned in your application form.
  • Step 3 Depending on the type of dispute, action is taken. i.e. If required, a lending institution mentioned in your report, may be contacted for clarification.
  • Step 4 Once the request has been placed, the lending institution indicates whether the dispute made is valid or invalid. Depending on which the necessary changes are made to the original data.
  • Step 5 The changes are incorporated by cibil and a new report is issued and the customer is updated.